Type of Services Provided

Enterprise Level Package (Platinum Network Service Plan): Support 24hrs a day including holidays on any type of Network Down Emergency. Support from 8am to 8pm for Standard Network Services Unlimited Remote Network Services Support Unlimited Hardware Services Support Guaranteed 2-4hr On-Site Response time. Dedicated Assigned Network Account Representative

Mid Level Package (Gold Network Service Plan): Support Monday-Friday for 9am to 5pm on any type of Network Down Emergency. Guaranteed 8-10hr On-Site Response time. Unlimited Remote Network Services Support Unlimited Hardware Services Support Dedicated Assigned Network Account Representative

Small Level Package (Bronze Network Service Plan): Support Monday-Friday for 9am to 5pm on any type of Network Down Emergency. Guaranteed Next Day On-Site Response time. Unlimited Remote Network Services Support Unlimited Hardware Services Support

Number of Devices Enterprise Level Package (Platinum Network Service Plan) Mid Level Package (Gold Network Service Plan) Small Level Package (Bronze Network Service Plan) Workstations 10 Workstations $90/mo/Workstation $70/mo/Workstation $60/mo/Workstation 11 to 30 Workstations $80/mo/Workstation $60/mo/Workstation $50/mo/Workstation 31 to 50 Workstations $70/mo/Workstation $55/mo/Workstation $45/mo/Workstation 51 to 100 Workstations $60/mo/Workstation $45/mo/Workstation $35/mo/Workstation 101+ Workstations $45/mo/Workstation $35/mo/Workstation $35/mo/Workstation Servers & Server Alike Devices (This will Include Devices such as Routers, Print Servers, Firewalls, etc.) 1 to 5 Servers $170/mo/Server $150/mo/Server $140/mo/Server 6 to 10 Servers $160/mo/Server $140/mo/Server $130/mo/Server 11 to 25 Servers $150/mo/Server $130/mo/Server $120/mo/Server 25+ Servers $140/mo/Server $110/mo/Server $90/mo/Server